You can use this portion of our web site to track the status of service work we're performing on your systems as our technicians perform a diagnosis, as we order parts, as your system is repaired, and as we prepare to return your system to you.
In order to locate information about the status of your repair, we need to know the Ticket number which you can find in the upper right corner of the check-in form you received when you left your system with us.
If you no longer have your check-in form or are unable to find the Service Repair Order number on your paperwork, please call us on the phone so we can help you in person.
ASP Story-i Ratu Plaza
Ratu Plaza eMall Ground Floor 15
Jl. Jenderal Sudirman Kav 9, Jakarta Pusat 10270
Phone: 021 720 7645
Monday – Saturday, 10.00am – 07.00pm